- Overview
- Computer Engineering (Level 1)
- Computer Engineering (Level 2)
- Computer Engineering (Level 3)
Duration
Days per week
Daytime study
Evening study
Environment
Overview - Computer Engineering
Are you interested in getting into the IT Engineering industry? If you want to learn how to get your foot in the door in IT helpdesk or Developer with knowledge and skills in PC maintenance, upgrading, installing software and troubleshooting, these courses are for you. These courses can help move you towards working from the position of IT helpdesk to 3rd line support.
Level 1
- You will learn:
- • Basic understanding of computer hardware
- • What the internet is and the laws of the internet
- • Basic understanding of different software and more...
- Upon completion
- You’ll be able to identify parts of the computer system know how to secure the computer system.
Level 2
- You will learn:
- • Maintaining a computer
- • Installing & maintaining different Operating systems
- • How to troubleshoot computer problems
- • Basic understanding of networks and more...
- Upon completion
- You’ll be able to build, fix, maintain and upgrade computers systems to a professional level.
Advanced email software
Level 3
- You will learn:
- • Monitoring and troubleshooting client computers
- • Installing, configuring and troubleshooting Windows Server 2008
- • Advanced security for client and server
- • Remote technical support and more...
- Upon completion
- You will hold the basic fundamentals of maintaining and troubleshooting System Administration, Networking and Security.
12 Weeks
Duration
1.5-2 Days
Days-per-week
9:30am-3:30 pm Daytime study
4:00pm - 7:00pm Evening study
Classroom/Online/Hybrid Environment
What you will need to get started:
- • English Level 1
- • Maths Entry Level 3
- • Basic computing knowledge
Qualifications you will receive upon completion:
- • City and Guilds Level 1 Award in IT Users Systems Support
- • City and Guilds Level 1 Award in IT User
What you will study:
- • Dismantle, assemble, install and maintain a desktop computing system Fundamentals of Computing
- • Systems and Customer Care
- • Improving Productivity Using IT Using the Internet
- • IT security for users
Other skills you will learn along the way:
- • Communication (English/literacy)
- • Working with others
- • Problem solving
- • Employability
- • Organisation and planning
20 Weeks
Duration
2 Days
Days-per-week
9:30am-3:30 pm Daytime study
4:00pm - 7:00pm Evening study
Classroom/Online/Hybrid Environment
What you will need to get started:
- • English Level 1
- • Maths Entry Level 3
- • Level 1 IT Systems or equivalent
Qualifications you will receive upon completion:
- • City and Guilds Diploma Level 2 Diplomas in ICT Systems and Principles for IT Professionals
- • CISCO Academy - Level 1 IT Essentials Certificate for Completion
- • Leading to CompTIA A+ (Subject to Individual taking certification exam)
What you will study:
- • Customer support provision
- • Level 2 Networking principles 2
- • Install and configure ICT equipment and operating systems
- • ICT systems monitoring and operation
- • Cisco IT essentials – Part 1
Other skills you will learn along the way:
- • Communication (English/literacy)
- • Working with others
- • Problem solving
- • Employability
- • Organisation and planning
22-28 Weeks
Duration
2-2.5 Days
Days-per-week
9:30am-3:30 pm Daytime study
4:00pm - 7:00pm Evening study
Classroom/Online/Hybrid Environment
