Computer Engineering22

Overview – Computer Engineering

The course prepares you to work in technical support job or as a helpdesk operator. You will learn about monitoring and maintaining the computer systems and the networks in an organisation. It will prepare you for a role providing technical support directly to staff and customers. 

You will learn about network planning and installation, installing and configuring computer systems & networks, and diagnosing and solving hardware and software faults. You will be taught by industry professionals who will support you through your course and onto the next stage of your career. 

Are you interested in getting into the IT Engineering industry? This programme prepares you for the industry as an IT technical support helpdesk or Developer with knowledge and skills in PC maintenance, upgrading, installing software and troubleshooting.

These programmes can help move you onto the next stage of your career goal.

What you will need to get started:

• • Aged 19 and above.
• • Unemployed
• • Low waged
• • Have the right to leave and work in the UK.
• • Completion of Initial Assessment and Information, Advice and Guidance (IAG)
• • Basic computing knowledge

Qualifications you will receive upon completion:

• • City and Guilds Level 2 Award in IT Users Systems Support
• • City and Guilds Level 1 Award in IT User

What you will study:

• • Dismantle, assemble, install and maintain a desktop computing system – Fundamentals of Computing
• • Systems and Customer Care
• • Improving Productivity Using IT – Using the Internet
• • IT security for users – You’ll be able to identify parts of the computer system and know how to secure the computer system.
• • Support with CV preparation
• • Employability and career review support
• • Participating in community activities

Other skills you will learn along the way:

• • Communication (English/literacy)
• • Working with others
• • Problem solving
• • Employability
• • Organisation and planning

Progression:

On successful achievement of this qualification you will have increase your technical confidence, motivation and the skills you need to be valuable member within your community and in the workplace or in any further learning.

• • Level 2 Diploma in ICT Systems and Principles for IT Professionals

What you will need to get started:

• • Aged 19 and above
• • Have the right to leave and work in the UK
• • Level 1 IT Systems or equivalent
• • Completion of Initial Assessment and Information, Advice and Guidance (IAG)

Qualifications you will receive upon completion:

• • City and Guilds Diploma Level 2 Diploma in ICT Systems and Principles for IT Professionals
• • CISCO Academy – Level 1 IT Essentials Certificate for Completion
• • Leading to CompTIA A+ (Subject to Individual taking certification exam)

What you will study:

• • Customer support provision
• • Level 2 Networking principles 2
• • Install and configure ICT equipment and operating systems
• • ICT systems monitoring and operation
• • Cisco IT essentials – Part 1
• • Support with CV preparation
• • Employability and career review support
• • Participating in employment activities

You’ll be able to build, fix, maintain and upgrade computers systems to a professional level.

Progression:

On successful achievement of this qualification you will have increase your technical confidence, motivation and the skills needed for the industry, workplace or in any further learning.

• • Computer Engineering Level 3
• • Website Design and Development – Level 1