
Duration

Days per week

Daytime study

Evening study

Environment

Overview
Our Office IT Skills courses are designed to meet the needs of the office environment. You will gain accredited certification in the use of Microsoft Office packages: Microsoft Word, Excel, PowerPoint and Access.
With a wide range of courses, from absolute beginners to advanced Office users, our courses are suitable for everyone from Data Entry Clerks to Admin Officers or Personal Assistants.
Entry Requirements
- • Adults (aged 19 and above)
- • Have the legal right to live and work in the UK
Before starting, you will need to complete
- • An Initial Assessment to assess your skill level
- • An Information, Advice and Guidance (IAG) session with us
Progression
By achieving these qualifications, you may be able to progress:
- • To the next level of this programme (e.g. from Level 1 to Level 2)
- • To another course
- • To employment (dependent on prior qualifications and experience)
- • Or to other vocational career paths, such as apprenticeships or volunteering opportunities (also depending on your qualifications and experience)
At the end of the course, you will have increased your confidence, motivation and the skills you need to be a valuable member within your community, in the workplace and/or in any further learning.

8-12 Weeks Duration

1.5-2 Days Days-per-week

9:30am-3:30 pm Daytime study

4:00pm - 7:00pm Evening study

Classroom/Online/Hybrid Environment

Qualifications & course requirements:
In addition to our Entry Requirements, you should:
- • Have achieved an Entry Level 3 ICT qualification (or similar)
- • Or have scored Entry 3/Level 1 on the Initial Assessment
In this course, you will learn:
- • Improving Productivity:
- - Plan and use appropriate IT software for tasks
- • Microsoft Word:
- - Create and save documents (e.g. write a letter)
- - Edit text and add images
- • Microsoft Excel:
- - Create and save worksheets
- - Use calculations (e.g. budgeting)
- - Create graphs/charts
- • Microsoft PowerPoint:
- - Create and save presentations and slideshows
- - Add pictures, videos and charts
- • Security:
- - Use a computer and the Internet safely
- - Protect your computer from viruses and hackers
Qualifications you will receive upon completion:
- • Level 1 BCS ICDLCertificate in IT User Skills
Other skills you will learn along the way:
- • Communication (English/literacy)
- • Working with others
- • Problem solving
- • Employability
- • Organisation and planning
Progression
By achieving this qualification, you will be able to progress:
- • To the next level of this programme (e.g. from Level 1 to Level 2)
- • To employment (dependent on prior qualifications and experience)
- • Or to other vocational career paths, such as apprenticeships or volunteering opportunities (also depending on your qualifications and experience)
At the end of the course, you will have increased your confidence, motivation and the skills you need to be a valuable member within your community, in the workplace and/or in any further learning.

8-12 Weeks Duration

1.5-2 Days Days-per-week

9:30am-3:30 pm Daytime study

4:00pm - 7:00pm Evening study

Classroom/Online/Hybrid Environment

Qualifications & course requirements:
In addition to our Entry Requirements, you should:
- • Have achieved a Level 1 qualification in ICT, Maths and English
- • Or have scored Level 1 on the Initial Assessment for these 3 subjects
In this course, you will learn to:
- • Understand the roles and responsibilities of the IT professional
- • Understand the components of a basic laptop and the capabilities of mobile devices.
- • Assemble a desktop computer, install an operating system, troubleshoot problems
- • Understand application security and know security requirements
- • Network computers and mobile devices and configure printers
- • Provide technical information and support in response to customer requirements
Qualifications you will receive upon completion:
- • Level 2 City & Guilds Diploma in ICT Systems Support
Other skills you will learn along the way:
- • Communication (English/literacy)
- • Working with others
- • Problem solving
- • Employability
- • Organisation and planning
Progression
By achieving this qualification, you will be able to progress:
- • To the next level of this programme (e.g. from Level 2 to Level 3)
- • To employment (dependent on prior qualifications and experience)
- • Or to other vocational career paths, such as apprenticeships or volunteering opportunities (also depending on your qualifications and experience)
At the end of the course, you will have increased your confidence, motivation and the skills you need to be a valuable member within your community, in the workplace and/or in any further learning.

12 Weeks Duration

2 Days Days-per-week

9:30am-3:30 pm Daytime study

4:00pm - 7:00pm Evening study

Classroom/Online/Hybrid Environment

Qualifications & course requirements:
In addition to our Entry Requirements, you should:
- • Have achieved a Level 2 qualification in ICT
- • Have achieved a Level 1 qualification in Maths and English
- • Or have scored Level 2 in ICT and Level 1 in English and Maths on the Initial Assessment
- • Applicants must be ready and be able to work, as this course is focused on getting people jobs in the Digital/ICT sector
In this course, you will learn to:
- • Provide technical support to customers and evaluate feedback on improving technical support provision
- • Design and develop static and interactive websites using HTML and CSS file types
- • Understand and use data modelling techniques
- • Install and configure ICT equipment and operating systems
- • Install, configure and administer Windows based servers
- • Query and display data from a single and multiple table database using SQL language
- • Create an object-oriented computer program using a programming language
Qualifications you will receive upon completion:
- • Level 3 City & Guilds Certificate in ICT Systems and Principles
Other skills you will learn along the way:
- • Communication (English/literacy)
- • Working with others
- • Problem solving
- • Employability
- • Organisation and planning
Progression
By achieving this qualification, you will be able to progress:
- • To employment (dependent on prior qualifications and experience)
- • Or to other vocational career paths, such as apprenticeships or volunteering opportunities (also depending on your qualifications and experience)
- • To a Level 4 computing qualification, once you secure a job
At the end of the course, you will have increased your confidence, motivation and the skills you need to be a valuable member within your community, in the workplace and/or in any further learning.